FAQ's
How much does shipping cost?
Shipping charges are calculated and displayed at checkout based on your location and selected shipping method.
What locations do you ship to?
We ship to addresses within the United States and internationally.
How long does it take to process my order?
Orders are processed within 1-2 business days (excluding weekends and holidays).
What are the delivery times?
Standard Shipping (U.S.): 3-7 business days
Expedited Shipping (U.S.): 2-3 business days
International Shipping: 7-21 business days
Customs, Duties, and Taxes
Customers are responsible for any customs fees, duties, or taxes applied during or after shipping. Tracking & Delivery
When will my order be shipped?
Orders are shipped within 1-2 business days after processing.
How can I track my order?
You’ll receive a confirmation email with a tracking number, which activates within 24 hours.
Can I change my delivery address?
Contact our support team immediately for address changes before the order ships.
What should I do if I haven’t received my order?
If tracking shows the order as delivered, contact your local post office. We cannot refund or resend delivered orders.
What should I do if my order arrives damaged?
Retain all packaging and contact our support team with photos of the damage to file a claim.